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The Latest Breaking News from Klarna

Klarna CEO predicts AI-driven job displacement will cause a recession

Sebastian Siemiatkowski foresees mass AI-induced headcount reductions among white-collar workers.

Buy now pay later provider Zilch to launch first physical card

Buy now pay later provider Zilch to launch first physical card

The fintech, which has been named one of the fastest-growing in the UK, said it means more of its customers can make payments in stores.

The Independent UK

Klarna Slashed 40% of its Staff for AI — Now They're Scrambling to Rehire Humans After Customer Backlash

Klarna Slashed 40% of its Staff for AI — Now They're Scrambling to Rehire Humans After Customer Backlash

Klarna replaced 40% of its staff with AI, touting savings. However, customer dissatisfaction surged because the AI couldn't handle complex issues, prompting Klarna to rehire humans.

International Business Times UK

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Meta wants to replace its human workers with AI to review privacy and societal risks

Up to 90% of risk assessments could become automated. Other companies like Klarna, Salesforce, and Duolingo are looking at job shifts in the face of AI.

The Chime IPO: what would-be investors should know about its $31 a share private market valuation and more

Chime reported losses in 2024 but posted a profit in Q1.

Duolingo CEO walks back AI-first comments: 'I do not see AI as replacing what our employees do'

The post came a week after he said AI would replace contract workers and, eventually, human teachers.

Klarna Posts Big Gains—But Mounting Consumer Debt and a Paused IPO Raise Red Flags

Klarna also stated that customer credit losses have skyrocketed to $136 million (£101.27 million), equivalent to a 17% year-on-year increase.

International Business Times UK

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Klarna’s AI replaced 700 workers. It now wants some of them back to improve customer service

Klarna’s AI replaced 700 workers. It now wants some of them back to improve customer service

Klarna’s CEO has suggested that the AI job cuts have led to “lower quality” customer service

The Independent UK

Why are more shoppers struggling to repay 'buy now, pay later' loans?

Why are more shoppers struggling to repay 'buy now, pay later' loans?

Short-term lender Klarna says more customers are having trouble repaying their “buy now, pay later” loans

The Independent UK

More Klarna customers could struggle to repay loans

More Klarna customers could struggle to repay loans

Credit losses increased 17% year-over-year to $136 million in the first quarter.

Norway Wealth Fund is freezing hiring to focus on AI use, despite research showing AI projects seldom offer a return in investment

Norway Wealth Fund is freezing hiring to focus on AI use, despite research showing AI projects seldom offer a return in investment

CEO Nicolai Tangen told Fortune the task of monitoring the risks of its 9,000 investments now takes minutes thanks to its AI.

Frontline Innovators: How Employee Networks Drive Service Breakthroughs in 2025

Frontline Innovators: How Employee Networks Drive Service Breakthroughs in 2025

In 2025, a quiet revolution is reshaping global business—not from executive suites but from the front lines, where sales and customer service employees engage customers daily. These frontline employees (FLEs) are proving to be powerful catalysts for innovation by leveraging networks within and across firms. My research, Frontline Knowledge Networks…

As Klarna flips from AI-first to hiring people again, a new landmark survey reveals most AI projects fail to deliver

As Klarna flips from AI-first to hiring people again, a new landmark survey reveals most AI projects fail to deliver

Just 1 in 4 AI investments bring in the ROI they promise—but CEOs just can’t resist the technology.

Marc Andreessen predicts one of the few jobs that may survive the rise of AI automation

Marc Andreessen predicts one of the few jobs that may survive the rise of AI automation

Marc Andreessen is predicting that at least one job is safe from the rise of AI: his own.

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A quarter of U.S. consumers are now financing groceries with buy-now, pay-later as economic pressures mount, survey says

More than 40% of buy-now, pay-later users made a late payment in the past year, up from 34% the year before, according to data from Lending Tree.

In Q1 2025, AI commanded 71% of total VC deal value, according to PitchBook

For Q1 2025, AI has accounted for 71% of total VC deal value, according to new PitchBook data.

Wall Street was sure Trump would end a deal drought—now bankers are waiting some more

The founder of Athena Capital says she is now looking to 2026

Klarna and Stubhub reportedly pause going public with stock market in free fall over Trump tariffs

Both companies were slated to pitch to investors next week, and have no timeline to go to market.

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The new partnership between Affirm and Experian means the impulse-buying economy will be running headlong into America’s data-mining ecosystem

Buy-now-pay-later is a juggernaut that’s long been absent from consumers’ credit reports. A recent deal with Affirm means that’s no longer the case.

Sweden’s PM says Europe needs to do more to retain tech companies

European companies such as Spotify, Smurfit Kappa and Flutter Entertainment have left the continent to list in the US in recent years, with Klarna revealing plans to do the same soon too.

Affirm Strikes Back: Can a New Deal Mitigate the Recent Loss?

Affirm's new partnership and strong financial performance suggest that the recent stock dip may offer long-term investors a buying opportunity.

CoreWeave’s IPO disappoints in opening hours—but many buzzy tech IPOs remain in the pipeline

Shares in AI cloud provider CoreWeave started trading on Friday after what turned out to be a rocky IPO.

Affirm Is Losing Big Time to Buy Now, Pay Later Rivals. Analysts Still Think It Can Gain 60% in 2025.

Walmart swapped Affirm for Klarna, sending AFRM stock diving. Yet, analysts still see big gains ahead.

5 myths about agentic AI and why your company should embrace the tech

Agentic AI is transforming businesses, but misconceptions about its risks prevent adoption.

There's Nothing Novel About the DoorDash-Klarna Collaboration

Consumers have long paid for daily goods with loans.

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