The Latest Breaking News from Jim Harra

NS&I Withheld £367 Million From 34,000 Estates for 17 Years in 'Operational Failure' — You Could Be Owed Money

NS&I is addressing a major operational failure that left £367M in unpaid savings across 34,000 estates. What are the steps taken to rectify this and ensure families receive their rightful funds?

International Business Times UK · Jun 1

NS&I to contact bereaved families owed £367m after missing savings scandal

The bank’s interim chief executive says ‘this issue should never have happened’, but warns it may take time to process claims

The Guardian - UK · May 19

NS&I to start contacting bereaved families following missing savings blunder

Payments to affected estates will run over the coming months and are expected to conclude in the first half of 2027, the savings provider said.

Evening Standard · May 19

HMRC should ‘take seriously’ recommendations, says spending watchdog chairman

An exchange of letters between bosses at the Public Accounts Committee and HM Revenue and Customs was published on Wednesday.

Evening Standard · Jan 22, 2025

Watchdog accuses HMRC of deliberately ‘degrading’ phone services

Long call waiting times have ‘damaged trust in the tax system’, public accounts committee report says

The Guardian - UK · Jan 22, 2025

HMRC ‘degrading its own services as a matter of policy’

Customer service has continued to deteriorate, the Public Accounts Committee said, as it urged the tax authority to be bolder in tackling abuse.

The Independent UK · Jan 22, 2025

Tax self-assessment: Thousands face 'long phone queues' as HMRC moves services online ahead of Jan 31 deadline

The Commons Treasury Committee criticised the move by Her Majesty’s Revenue and Custom away from self-assessment call handlers

Evening Standard · Dec 19, 2023

Self-assessment helpline will focus on ‘priority queries’ in run-up to deadline

Treasury Committee chairwoman Harriett Baldwin has written to HMRC CEO Jim Harra ‘to get much-needed answers about what this means for taxpayers’.

The Independent UK · Dec 7, 2023

Tax self-assessment: Thousands rushing to complete forms by Jan 31 deadline to be pushed to online services

The influential Treasury Commons committee criticised the lack of warning to the public of the change in policy which starts on December 11

Evening Standard · Dec 7, 2023

'I got thousands of tax demand letters after Chinese firms used my address in VAT scam'

Estate agent Dylan Davies, 65, has received over 6,000 letters from HM Revenue and Customs since September for overseas businesses and lived in fear of bailiffs turning up at his home

Daily Mirror · May 21, 2023