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The Latest Breaking News from Direct Line

Record spike in insurance firms ripping off drivers over value of their car

Exclusive: Drivers of BMW, Mercedes and Land Rover cars are worst affected with underpayments of £1,000, according to research

The Independent UK

Direct Line to pay out £30m to customers overcharged on car or home insurance after rule breach

The insurer admitted to an ‘error’ in implementing new fair pricing rules

The Independent UK

Direct Line to pay £30m to overcharged car and home insurance customers

Company breached rules that state existing policyholders should not be charged more than new ones

The Guardian - UK

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The great car insurance con: Complaints about payouts soar as motorists hit by record-high premiums

Exclusive: Insurers delaying payout claims and undervaluing cars among top complaints

The Independent UK

The great car insurance con: Premiums soar to record high as prices hiked 50% in a year

Exclusive: The average premium rose by 48 per cent in the 12 months to June 2023

The Independent UK

Couple’s outrage as car insurance hiked 90%: ‘Trying to mug me when I wasn’t looking’

Exclusive: The annual premium on Steve Blears’ Ford Focus estate was set to rise from £550 to £1,046, a blistering 90 per cent increase

The Independent UK

Direct Line ordered to review five years of car claims after underpayments

Insurer told to reassess vehicle write-offs to identify any unfair settlements

The Guardian - UK

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Direct Line to pay compensation after underpaying drivers - are you due cash?

The Financial Conduct Authority (FCA) issued a notice this week saying Direct Line "must carry out" a review of the total losses of vehicles between September 2017 and August 2022

Daily Mirror

UK drivers complain as car insurance renewal costs rise up to 70%

Latest financial pain in cost of living crisis comes from steep price increases for motor cover

The Guardian - UK

An RAC call-out ended up with me losing my beloved Rolls-Royce

When it couldn’t repair the Silver Spur, the RAC offered to take it to a specialist … then it went missing for six days

The Guardian - UK

Warning issued as illegal energy 'cost cutting' method could land you with £30,000 fine

Nearly half of electricians and gas engineers have been asked to tamper with electricity or gas meters in the last year - and almost a third have seen evidence of tampering in homes

Daily Mirror

John Lewis owner picks Saatchi & Saatchi to replace agency behind hit Christmas ads

Retailer parts ways with Adam&eveDDB as it attempts turnaround after slumping to a loss

The Guardian - UK

95 per cent of young people are struggling with their mental health

Charity Mind says they are 'deeply concerned by the findings of this research'

Wales Online

Dog thieves strike six times each day with more than 2,000 pooches stolen last year

Research shows American bulldogs were most often targeted, and only one in four dogs were returned to their owners - and the problem could be even worse than the data shows

Daily Mirror

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Evening Standard

Direct Line takes a hit from weather claims and rising costs of motor repairs

FTSE 250 insurer loses £45 million for 2022

Insider UK

Direct Line's chief executive steps down

Insurance group boss leaves following profit warning and dividend cancellation earlier this month

Evening Standard

Direct Line chief Penny James is out after divi and buyback axed amid claims surge

CEO goes with immediate effect two weeks after profit warning

Evening Standard

FTSE 100 Live: Bank of England expected to hike interest rates, Direct Line boss leaves, Bestway builds Sainsbury’s stake

Insurer Direct Line today revealed that chief executive Penny James has left the group with immediate effect.

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Chronicle Live

One in five families are just one payday away from financial disaster, according to research from insurer Direct Line

Middle-income families are starting to feel the squeeze as savings are abandoned to keep up with the rising cost of living

Glasgow Live

Money Saving Expert issue home insurance warning to save hundreds of pounds

Money Saving Expert (MSE) have issued some much-needed advice when it comes to home insurance with them warning people they could be saving hundreds by following some simple steps.

The Guardian - UK

Dignity funeral services firm targeted in first UK takeover bid of the year

Consortium spearheaded by Direct Line founder, Sir Peter Wood, have swooped for company

The Independent UK

More than 1,100 children charged with vehicle theft in three years

MoJ data obtained by insurer Direct Line revealed that 1,156 people aged under 18 were charged with vehicle theft between 2019 and 2021.

Daily Mirror

Experts share common mistakes motorists make in snow - and when to leave your car

Experts at Direct Line have shared how to safely drive on snow and ice - and what you should do if you start to skid or break down during the winter months

Daily Mirror

Vladimir Putin 'running scared' as he dodges live televised events amid war failures

Vladimir Putin's spokesperson, Dmitry Peskov, has admitted that the despot's itinerary cannot be amended at the moment as the current situation with Russia's invasion of Ukraine "is very fast-paced"

The Independent UK

DIY enthusiasts warned not to attempt unsafe work amid cost-of-living crisis

Some home improvement jobs must by law be carried out or checked by professionals such as a registered electrician or Gas Safe registered engineer.

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