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The Independent UK
The Independent UK
Business
Ruth Emery

The great car insurance con: Complaints about payouts soar as motorists hit by record-high premiums

Insurance James Daley FOS Martyn James Hastings Admiral Advantage Direct Line
PA

Britons are unhappier than ever with their car insurance as complaints soar amid rocketing premiums.

Almost 12,000 complaints were received by the Financial Ombudsman Service (FOS) in the past year – a four-year high – making car insurance the third most complained-about financial product, behind current accounts and credit cards.

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