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The Latest Breaking News from Citizens Advice

Parcel delivery firms ranked as companies accused of ‘miserable’ service yet again

Evri and Yodel ranked at the bottom of the charity’s league table

The Independent UK

One in three people in UK had problem with last parcel delivery, research shows

Evri and Yodel named as worst courier companies in Citizens Advice annual league table

The Guardian - UK

Parcel firms deliver ‘miserable’ service for the third year running

None of the major parcel firms – Royal Mail, DPD, Yodel, Amazon Logistics or Evri – managed to secure even a three star rating out of five.

The Independent UK

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Where can rental tenants in England turn for help?

Who is liable for repairs on privately rented property, and what’s the law on no-fault evictions?

The Guardian - UK

Citizens Advice seeing more working people being pulled into the red

People who are self-employed have been particularly hit by ‘negative budgets’, the charity said.

The Independent UK

First class stamp rises to record price

Citizens Advice has called for the firm to be held to account over ‘rocketing prices’

The Independent UK

We have all felt powerless as poverty mounts in Tory Britain. Here is a practical way to hold back the tide

Help with bills via a social tariff would hark back to the success of the Covid universal credit uplift, writes Polly Toynbee

The Guardian - UK

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Energy bills: don’t break promise on social tariff, Sunak urged

Martin Lewis and Citizens Advice among those telling PM poorer Britons must get help, as industry source calls idea ‘unworkable’

The Guardian - UK

Coalition calls on Sunak for consultation on energy social tariff

Household energy bills are expected to be around 13% more expensive on average than they were last winter despite the price cap dropping.

The Independent UK

Quarter of people are behind with at least one bill, says Citizens Advice

Too many people are ‘living on empty’, the charity is warning.

The Independent UK

Households to pay more for energy than they did last winter despite lower price cap, research shows

Average monthly energy bills will be £32.33 more expensive next winter compared to 2023, research shows

The Independent UK

Average energy bill to fall below £2,000, Ofgem announces

Energy price cap falls below £2,000 for first time in over a year but households still face high bills

The Independent UK

Record number of Britons heading into winter with energy debt, says charity

Number seeking help with debts in first half of 2023 up 17% compared with last year, says Citizens Advice

The Guardian - UK

Benefit backlog costing disabled people £24m a month, says Citizens Advice

Exclusive: more than 430,000 people in England and Wales awaiting review of personal independence payments

The Guardian - UK

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The Independent UK

UK’s rental shame: Tenants paying four times as much of income as homeowners on housing

Exclusive: Spiralling costs disproportionately hitting those who don’t own their homes

The Guardian - UK

Buy now, pay later firms stay unregulated – and Britons are racking up debt

Estimates suggest one in 10 consumers who use companies such as Klarna and Clearpay end up with debt collectors as no safeguards in place

The Independent UK

Government help for renters in stark contrast to homeowner support, PM told

An open letter signed by groups including Shelter, The Big Issue founder Lord Bird and Citizens Advice has been written to Rishi Sunak.

The Week

Your rights if your summer holiday is cancelled

From wildfires in Rhodes and Corfu to airport staff strikes, families are facing plenty of disruption to their summer holidays this year.

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The Independent UK

Charities warn over adverts promising ‘quick fixes’ for debt problems

Some adverts may mimic the branding of debt help charities or push people towards solutions that could worsen their problems, charities said.

The Independent UK

Coalition of groups press Chancellor on buy now, pay later regulation plans

Charities and consumer advocates have written an open letter to Chancellor Jeremy Hunt, saying regulation is ‘more important than ever’.

The Independent UK

Skyrocketing interest rates forcing more households into debt, charity finds

1.7 million households set to remortgage in 2024 are anticipated to see their annual repayments rise by over £3,000 on average

Daily Record

10 most-claimed health conditions providing older people with up to £407 each month

Attendance Allowance provides weekly support of either £68.10 or £101.75 to 1.4m people across Great Britain.

The Guardian - UK

‘I tried to cut my debt but was charged £3,000 in fees’

Woman’s case highlights ‘wild west’ sector when more people are struggling with bills

Chronicle Live

Your refund rights if your flight is cancelled due to bad weather after Netherlands storm

The summer storm saw KLM flights between Newcastle and Amsterdam cancelled on Wednesday, with hundreds of journeys affected by heavy rain and strong winds

The Week

Rising mortgage costs: what can struggling homeowners do?

More people are being priced out of mortgage deals as lenders respond to fears about further interest rate rises by launching even more expensive products on to the market.

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