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The Latest Breaking News from Bill Shorten

Services Australia targets call wait times with 3000 extra staff

About 500 staff will be in Canberra.

The Canberra Times

Centrelink officials recalled to Senate estimates after failing to answer ‘basic questions’

Request for welfare agency to return on 7 November follows ‘unnaceptable’ October hearing about growing call and payment wait times

The Guardian - AU

Centrelink issues 2.8m busy messages to callers in only two months as wait times blow out

Crossbench MPs raise alarm with minister as Services Australia data shows only 23% of calls were answered in July and August

The Guardian - AU

From analysis to the latest developments in health,
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Security to be stepped up after public servant stabbing

Government Services Minister Bill Shorten has unveiled a security overhaul following a May attack on a frontline welfare staffer.

AAP

Independent MP pushes for action on robodebt repairs

MP Kate Chaney will push for a parliamentary committee to be established to ensure recommendations from the robodebt royal commission are delivered.

AAP

Shorten urges united approach to commission findings

Bill Shorten has urged jurisdictions to work together to determine the best way to implement findings from the disability royal commission.

AAP

Midnight Oil launch ad targeting voice ‘scare campaigns’ – as it happened

This blog is now closed.

The Guardian - AU

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Shorten wants answers on 'confronting' footage of kids

Bill Shorten wants answers after "shocking and confronting" footage of children with autism being pinned to the ground by NDIS workers was broadcast.

AAP

NDIS providers should be forced to fund ombudsman to address complaints, disability advocates say

NDIS Quality and Safeguards Commission accused of failing to address price-gouging and unscrupulous service providers

The Guardian - AU

'Unfair toll on you': Services Australia boss says sorry to staff for robodebt

'You deserve an apology from your agency,' Ms Skinner told staff.

Newcastle Herald

Federal government paid Infosys $191m for abandoned Centrelink calculator that only processed 784 claims

Automated welfare ‘engine’ was part of effort to overhaul payments system but then abandoned, with Bill Shorten saying it ‘wasn’t fit for purpose’

The Guardian - AU

Up to 100,000 Centrelink debts or potential debts miscalculated over two decades, ombudsman finds

‘Unlawfully apportioning’ income could cause incorrect calculations on welfare payments but practice unrelated to robodebt, report says

The Guardian - AU

Scott Morrison a ‘bottomless well of self-pity’ with no ‘mercy’ for robodebt’s real victims, Bill Shorten says

Minister for government services says ‘real victims are all those Australians who lost trust in government’ due to scheme

The Guardian - AU

Terriers on the train: why do we discriminate against dogs?

Australia is a land of dog lovers.

Newcastle Herald

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Newcastle Herald

How both sides of politics inched us towards the miseries of robodebt

'Who should pay for that?'

The Guardian - AU

Robodebt class action law firm prepared to sue for alleged ‘misfeasance in public office’

Gordon Legal, which previously ran a $1.8bn class action, hopes federal government will reach out-of-court settlement offering further compensation

The Conversation

Politics with Michelle Grattan: Bill Shorten on Robodebt report's sealed section, and progress on NDIS reform

The Robodebt royal commission’s report has excoriated a raft of former ministers, especially Scott Morrison, who was a main instigator of the program, as well as public servants who were involved.

The Guardian - AU

‘Not sustainable’ for robodebt sealed chapter to be secret forever, Bill Shorten says

Australians who received unlawful debt notices want the people who made ‘callous decisions’ to face consequences, government services minister says

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The Guardian - AU

The guilt I was made to feel at the hands of robodebt should be felt by its creators

Acting on the report’s recommendations would enable the true welfare reform needed in Australia. Hopefully robodebt is a wake-up call

The Guardian - AU

Pressure builds for Scott Morrison to resign after damning robodebt report findings

Calls follow royal commission finding Morrison ‘allowed cabinet to be misled’, but former PM rejects suggestion of wrongdoing

The Guardian - UK

Champagne with Rupert Murdoch … Keir Starmer’s Labour is preparing for power

The party is courting business and winning the media magnate’s ear, but team Starmer is at pains to show they take nothing for granted on the road to No 10

The Guardian - AU

Kathryn Campbell retaining Aukus role would be ‘insult’ to robodebt victims, crossbenchers say

Former head of the Department of Human Services faces calls to resign after royal commission findings

The Guardian - AU

Peter Dutton concedes individuals made ‘mistakes’ on robodebt but warns against ‘trial by media’

Opposition leader accuses Labor of politicising the royal commission findings and calls Bill Shorten a ‘political animal’

The Guardian - AU

‘Crude and cruel’ scheme: robodebt royal commission report recommends civil and criminal prosecutions

Recommendation of referrals included in ‘sealed chapter’ of 1,000-page report with findings handed to federal government and released publicly

AAP

ADHD diagnosis not a ticket to the NDIS: Shorten

People diagnosed with ADHD should not expect to be automatically in line for support from the National Disability Insurance Scheme.

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