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The Latest Breaking News from ACCC

Secure fined $10m for selling filled car park spaces

A $10.9 million ticket has been printed for Secure Parking after it sold "guaranteed" car spaces that might have already been taken.

If Australia had an aviation ombudsman, passengers could get compensation for cancelled flights

If Australia had an aviation ombudsman, passengers could get compensation for cancelled flights

The financial difficulties of Rex Airlines, coming so soon after the bankruptcy of Bonza, have brought into sharp focus one of the federal government’s key priorities for aviation: enhancing passenger rights.

The Conversation

I bought secondhand designer shoes online, but within a few months they fell apart. What are my rights?

I bought secondhand designer shoes online, but within a few months they fell apart. What are my rights?

The shoes might not be an authentic designer pair and have failed reasonable consumer expectation, writes policy expert Kat George. Although Vestiaire is an overseas company, Australian consumer law still applies

The Guardian - AU

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In just three months Bonza has collapsed and Rex is on the brink. What’s gone wrong?

Australian aviation appeared vibrant in 2023. But headwinds, not seen by the public, soon hit the two airlines that were pushing down ticket prices

The Guardian - AU

What is ‘slot hoarding’ – and is it locking out regional airlines like Rex?

It’s been a depressing year for regional aviation. Rex Airlines has just become the second Australian airline to go into voluntary administration this year, after Bonza’s collapse in April.

The Conversation

Consumer watchdog urges crackdown on businesses using Centrepay to cause financial harm

It is alleged energy companies deducted money from welfare payments of people, including Indigenous Australians, who were no longer customers

The Guardian - AU

Rex’s demise highlights industry’s favouritism of Qantas and Virgin, former watchdog chair says

Rod Sims says criticism of Rex’s decision to compete with major operators on capital city routes ignores failures of public policy

The Guardian - AU

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‘Amazonification’ of Australian live music industry hurting artists and crew, inquiry told

‘Amazonification’ of Australian live music industry hurting artists and crew, inquiry told

Union tells inquiry consumer watchdog should investigate and accuses Live Nation and competitor TEG of anti-competitive behaviour

The Guardian - AU

Corporate watchdog clears indigenous art centre

Corporate watchdog clears indigenous art centre

The ACCC has found no breaches of consumer law at the APY Art Centre Collective, but another regulator has told it to clean up its books.

Car auction site that misled buyers fined $10 million

Car auction site that misled buyers fined $10 million

An Australian online auction business has been hit with a multimillion dollar fine by the consumer watchdog after advertising false and misleading car listings.

Real criminals, fake victims: how chatbots are being deployed in the global fight against phone scammers

Real criminals, fake victims: how chatbots are being deployed in the global fight against phone scammers

New scambaiting AI technology Apate aims to keep scammers on the line while collecting data that could help disrupt their business model

The Guardian - AU

'Wake-up call': watchdog reignites gas supply warning

'Wake-up call': watchdog reignites gas supply warning

Australia's domestic gas market may run into shortfalls as soon as 2027, a year earlier than the competition regulator's last estimate.

Gas shortfalls for eastern states worse than predicted just months ago, ACCC warns

Gas shortfalls for eastern states worse than predicted just months ago, ACCC warns

Projections of shortfalls – and calls for more production – come even as the bulk of gas produced in Australia is exported

The Guardian - AU

Watchdog warning ends Google deal with Telstra, Optus

Telstra and Optus have agreed to stop accepting payments from Google under deals to pre-install the tech giant's search software as default on their phones.

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The Guardian - AU

Afternoon Update: Democrats worried after poor Biden performance; Nine to cut 200 jobs; and sharp increase in Victorian motorcyclist fatalities

Donald Trump and Joe Biden sparred over abortion and tax policy in the first presidential debate

The Conversation

ANZ’s $4.9 billion Suncorp takeover will now go ahead. Is the government sending mixed messages on business competition?

Two years after the deal was first announced, Treasurer Jim Chalmers has today given the green light for ANZ to acquire the banking arm of Queensland-based insurer Suncorp.

Virtual reality tech, batteries named in safety probe

Battery-powered products and new kinds of consumer gadgets will be closely examined by Australia's consumer watchdog as a top priority.

The Guardian - AU

Australia’s ‘broken’ childcare system blamed for cost-of-working crisis. What needs to change?

With Labor’s more generous subsidies largely eroded by rising fees, many are now pushing for major reform

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Win for dudded savers as banks forced to alert changes

A suite of changes to banking regulations should make it easier for customers to move to more competitive home loan and saving account offers.

ACCC flags concerns over $8.8b Chemist Warehouse merger

The Australian Competition and Consumer Commission says it has preliminary competition concerns about the $8.8 billion merger, and is soliciting feedback.

The Canberra Times

Canberra fuel still most expensive in the country, report finds

Drivers are still being bled dry at the fuel bowser.

LG battery recall ramps up as 4400 homes remain at risk

Faulty solar batteries that have caused house fires are still being used in thousands of Australian homes, forcing LG to intensify recall efforts.

The Guardian - AU

‘Insidious and unsavoury’: how private debt collectors push vulnerable Australians to breaking point

Victims say they have been subjected to constant phone calls, harassment of friends and family members – and even misleading and false threats

The Guardian - AU

Know your rights: what to do if you receive a call from a debt collector

As the cost-of-living crisis drives more people to financial stress, it helps to understand the rules that cover debt collecting

The Conversation

Worried your address, birth date or health data is being sold? You should be – and the law isn’t protecting you

Australians don’t know and can’t control how data brokers are spreading their personal information. This is the core finding of a newly released report from the Australian Competition and Consumer Commission (ACCC).

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