Four million calls to NHS 111 abandoned last year with waiting times of 25 minutes Average wait time hit 25 minutes in December 2022 The Independent UK · Apr 11, 2023
NHS 111 waiting times criticised after 'almost one in five callers hang up in frustration' Research suggests the average time taken to answer calls is 25 minutes, leaving many to simply give up trying to speak to someone Wales Online · Apr 11, 2023
Greater Manchester patient faces 26-HOUR wait for 111 callback after being told 'don't phone 999' 'The demand is too high for the service to cope and A&E is even worse. People will be dying unnecessarily, something needs to happen and fast' Manchester Evening News · Dec 29, 2022
NHS 111 crisis adds pressure to health system as Strep A calls spike Exclusive: Holly Ramsey from Kent waited 12 hours for a NHS 111 call back for her children with Scarlet Fever symptoms The Independent UK · Dec 6, 2022
Edinburgh toddler's temperature and sore throat was actually life-threatening sepsis Corey's mum Aimee reacted quickly when she noticed that her son was suffering from a high fever and was beginning to turn grey. After phoning 111 she was told to take her son to hospital immediately. Edinburgh Live · Nov 30, 2022
Pensioner who called 111 vomiting brown liquid was given TESCO customer service number Sally Jones has revealed that she was left feeling "super stressed" after she was advised by her local pharmacy that all her mother, Julia Jago, 89, needed for her symptoms were 'sips of water' Daily Mirror · Nov 13, 2022
Edinburgh patients with 'broken bones' told to call 111 instead of going to A&E Emergency patients are now encouraged to use the new urgent injuries appointment scheme for injuries such as strains, sprains, suspected broken bones, wounds, burns, stings and bites. MSP’s weigh in. Edinburgh Live · Jul 12, 2022
TOWIE’s Georgia Kousoulou forced to call 111 after baby Brody suffers health scare The 31-year-old former The Only Way Is Essex star Georgia dialled 111 after 'feeling useless' when her son Brody’s temperature hit 'higher than it had [ever] been' Daily Mirror · Jul 9, 2022
Kerala-based rock band Motherjane releases its new EP, ‘111’ The much-awaited new album comes more than a decade aftter the band’s last The Hindu · Jun 10, 2022
UK monkeypox cases hit 106 as NHS 111 overloaded with calls from concerned Brits The latest figures come as a UK Health Security Agency worker warns that NHS 111 is being overloaded with calls from people with rashes who are worried they have monkeypox. Daily Mirror · May 27, 2022
Doctor outlines what to do if you can't get a GP appointment Dr Malik says people can seek help from local pharmacists and should call 111 if non-emergency medical advice is required Wales Online · May 21, 2022