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The Independent UK
The Independent UK
National
Jon Stone

Four million calls to NHS 111 abandoned last year with waiting times of 25 minutes

NHS NHS 111 111 Ed Davey
Getty/The Independent

Almost 4 million calls to the NHS 111 service were abandoned last year as callers struggled to get through to the helpline.

People calling 111 waited an average of 25 minutes to get through in December, figures released by the Department of Health and Social Care show.

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