A pensioner who called 111 after vomiting brown liquid was given Tesco's customer service number, before later being admitted to hospital where she was forced to spend days in A&E.
Julia Jago, 89, revealed that she was unable to keep food down for days and had been vomiting brown liquid.
After calling the line to get medical help, the sick woman from Ashford, Kent, answered a series of yes or no questions.