A Mazda CX-30 lessee says she walked into her dealership with the plastic trim on one side of her two-year-old car visibly melted and was told it would not be covered by warranty because the dealership sees it happen all the time.
Her TikTok recounting the conversation has hit more than 103,000 views and prompted Mazda USA to post a comment offering to investigate. But it also featured two threads in the replies that complicate the story: a long-running history of melting Mazda interior parts going back to the early 2010s, and a real phenomenon known to damage cars parked near certain reflective buildings.
