A Southwest Airlines passenger with debilitating anxiety and panic disorder is suing the carrier after an employee meant to be escorting her to a connecting flight instead stranded her in an airport bathroom, touching off an “immediate and severe” mental health crisis that continues to persist roughly two years later, according to a federal lawsuit reviewed by The Independent.
The episode caused Mary Lynn Ellison, 64, dire “emotional distress, including panic symptoms and physical manifestations of panic,” the suit contends.
