John Harris correctly identifies that the UK is hopelessly unprepared for flooding, but is wrong to suggest that the public is not told about the threat (Flooded and forgotten: the UK’s waters are rising and we’re being kept in the dark, 16 November). In fact, the UK has some of the most detailed and accurate flood-risk information in the world. The Environment Agency publishes comprehensive flood-risk maps and impact information that is searchable by address, and regularly undertakes public-information campaigns.
The north-east of England has also pioneered community flood-resilience officers, whose sole purpose is to engage with at-risk communities and to encourage the development of “community resilience”, a model increasingly being mirrored in other regions.