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Liverpool Echo

World

Gemma Jones

Warning to NatWest customers as bank confirms a payment glitch

NatWest customers have been urged to check their bank statements after a payments glitch had caused some accounts to be accidentally charged twice.

Customers have complained of being pushed into their overdraft after the bank confirmed a payment glitch. 112,000 customers discovered they had been debited twice as a result of a payment glitch at the bank.

While for most customers, there will be no impact, NatWest has said it will ensure that anyone affected is not left out of pocket as a result. They went on to apologise for any inconvenience caused.

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