The UK’s biggest telecoms firms are being urged to allow customers to exit contracts penalty-free after it emerged they are due to impose their biggest price increases ever – over 14% – from April.
BT, EE, Plusnet, Shell, TalkTalk and Vodafone are all on track to increase home internet bills by the inflation busting figure – adding about £60 a year – but most customers are on fixed-term contracts with break-clause fees of up to £219 if they try to leave.
