A new poll by Martin Lewis' website Money Saving Expert has named Evri as the worst of 17 parcel couriers in the UK for customer service.
The research by MSE asked 40,000 people whether a firm provided a 'great', 'OK' or 'poor' customer experience. Previously known as Hermes, Evri was described as 'poor' by 62 percent of those taking part in the poll.
On the other side of things was Amazon Logistics, which was considered to be 'great' by 62 percent of those polled, called 'OK' by 33 percent and deemed poor by only four percent.
