Experts have crunched passenger data to discover the UK's most popular airports ahead of the big August bank holiday getaway - and the results come as quite a surprise. Travel comparison specialists dealchecker analysed thousands of Google reviews and found smaller airports received the best ratings with larger hubs buckling under the stain of staff shortages.
Historically holidaymakers have used large airports - mainly for the wider variety of cheap flights and better facilities. But in 2022, this is less important, with travellers simply wanting a stress-free experience, and to catch the same flight as their luggage.
Reviews reveal smaller airports have been consistently good at providing a friendly and efficient service for passengers. Benbecula airport in the Outer Hebrides topped the chart for customer satisfaction as it welcomed 24,202 passengers in 2021. Passengers praised the smooth service, open space, friendly staff and choice of quality food options.
