Erik Brynjolfsson has spent the last several years building one of the most detailed empirical pictures of how technology is reshaping the American workforce—and the picture keeps getting darker for workers at the bottom of the corporate ladder.
Last August, the Stanford economist, who has been a thought leader on artificial intelligence (AI) for years, made headlines when he and his team published a first-of-its-kind study revealing the AI revolution was already having a “significant and disproportionate impact on entry-level workers in the U.S. labor market,” particularly young people ages 22 to 25 in white-collar fields like software engineering and customer service.
