Thousands of families in Northumberland are struggling to heat their homes as they turn to Citizens Advice for support.
Staff at Citizens Advice Northumberland are seeing first hand the hardship families are facing as they seek help for bills and in particular rising energy costs, with 20,000 families in the county estimated to be struggling due to fuel poverty.
Service development manager Angela O'Brien said the service had provided around £16,000 worth of energy vouchers per month since the last quarter to help families who can't afford to top up their meters.
