FAQs
Does The Company Store offer free shipping?
Yes, customers can get free shipping on all orders worth $75 or more that are shipping to the contiguous US states. Orders under this total will incur a standard shipping fee of $8.99. Orders to Hawaii or Alaska will incur a larger $30 shipping fee.
Can I order The Company Store catalog?
Yes, if you want to look through The Company Store's range in physical form, you can still request a catalog through the brand's dedicated request form, which can be found on their website. The catalog is free to order, and should arrive within 10-14 days. You can also download an e-catalog to your computer.
What is The Company Store's return policy?
Customers can send items back to The Company Store within 30 days of making their purchase if they're unhappy, and the team will process a refund if they item is receive in like-new condition and the original packaging. However, returns will incur a $2.95 return shipping fee, which will be deducted from the total of your refund.
How do I contact The Company Store?
You can speak with The Company Store's customer service team in a number of ways. First, you can call them at 1-800-323-8000. Next, you can email custserv@TheCompanyStore.com. Finally, there is also a live chat feature, which can be accessed from the Contact Us page. The team operates between 8am - 10pm (ET) Monday to Friday and 9.30am - 6pm (ET) on Saturdays.
Hints and Tips
Shop the sale: The Company Store sale section showcases all of the brand's latest discounts, which can take as much as 40% off selected products. You'll see sales running all year round, but the biggest events tend to coincide with key holidays such as Memorial Day, Labor Day and Black Friday.
Refer a friend: You can refer friends and family to The Company Store to net you both a discount on your purchases. Provide your email address through the brand's site to be sent a referral link. Whenever someone makes a purchase through your referral link, they'll get 25% off at the checkout, and you'll be sent a code for 25% off your next order as a thank you.
Join the newsletter: You can keep up with the latest news from The Company Store by joining their newsletter. Just provide your chosen email address, and you'll be sent regular emails directly to your inbox detailing new products and promotions, including exclusive mailing-list only offers.. When you first join, you'll receive a code for 20% off your next order.
Sign up for text alerts: You can also get The Company Store newsletter updates sent directly to your mobile via text alerts by providing your number. This way, you'll receive a text whenever a new product or promotion is available, and you'll also be sent those exclusive members-only deals that are only offered to mailing list subscribers.
How to use The Company Store promo codes
1) Look through the available The Company Store promo codes listed above and select one you'd like to use.
2) Click "Get Code" next to your chosen offer to reveal your code in a new tab.
3) Copy your code to the clipboard for later, then head back to your old tab to open The Company Store website.
4) Start shopping, adding the items you want to purchase to your cart as you go.
5) When you're ready to place your order, click on your cart to head to the checkout screen.
6) Look for the field marked "promo code" and paste your code here.
7) Click "Apply" and your order total should be amended to reflect your savings.
8) Proceed through the checkout as normal to place your order.
How we source coupon codes
The coupons you’ll find on Tom’s Guide have been sourced by our dedicated coupons team, who use the web, our relationships with retailers, & our affiliate networks to find the latest codes. The offers on each coupon page are updated every few days to ensure we feature the freshest ways to save, and our commercial team (based in London) also sources exclusive codes and sales info directly from some of the biggest retailers around.
How we test coupon codes
All the coupon codes we list on our pages have been tested by our deals & offers teams to check they work as intended before they’ve been uploaded. You’ll find a wide range of coupons on Tom’s Guide, including free shipping offers, student discounts, and savings on various kinds of products.
To ensure that all listed codes are available to use, we don’t include any one-time use or user-specific coupons. We also provide as much information as we can to keep things as clear as possible - any expiry dates or terms & conditions will be listed alongside the code. Look for the ‘Terms & Conditions’ text - you’ll be able to click this to expand this section for more details.
What to do if a coupon code doesn’t work
We take care to only list tried & tested coupons on our pages, so all codes should be active and confer the listed discount or deal. However, although we keep up to date with expiry dates and any terms & conditions, sometimes retailers change these before we can update our pages.
Should a coupon fail to work as expected, check you meet any listed requirements. These can include minimum spends, multibuy offers, or product-specific promotions (i.e. 10% off selected tablets). You can view all associated requirements by clicking “View terms and conditions” below your code.
If this does not solve your issue, you can contact our customer service team by emailing coupons.tomsguide@futurenet.com. Make sure to let us know which coupon you were trying to use and which page this was listed on, and we’ll be in touch to help as soon as possible.
How we make money
Tom’s Guide makes money from coupons through a commission-based model. We have agreements in place with each retailer on our site - for every purchase made using one of our coupons or deals, we earn a small percentage of the order total back in commission.
Thanks to this model, we can save our customers money without charging them a thing. You won’t pay a penny to get the discounts listed on our pages, so whichever code or deal you choose, you’ll get exactly what it says on the tin.
If you're looking for more information on Tom's Guide coupons, you can also read more about How We Source Coupon Codes and How to Use Them on our dedicated page.
