On March 15 last year Lisa Mart and her sleep-deprived team were putting the chairs out for the first time in Swansea Arena ahead of a performance by comedian John Bishop. The brand new venue had held test events with local bands but this was the real deal - and a sell-out show.
"We were here very, very late the night before - stocking up the bars, cleaning, making sure the dressing rooms were ready," said Mrs Mart. "Our focus was on ensuring John Bishop and his team's experience was as positive as possible. It was incredibly nerve-racking, incredibly exciting."
The Liverpudlian comic joked that the driveway was still being tarmacked when he arrived and that the audience's plush red seats had "never been farted on". The gig was a success. The arena was up and running.
