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The Guardian - US
The Guardian - US
World
Lauren Aratani and agencies

Ticketmaster cancels public sale for Taylor Swift’s Eras tour

Taylor Swift in Düsseldorf, Germany, on 13 November.
Taylor Swift in Düsseldorf, Germany, on 13 November. Photograph: Thilo Schmülgen/Reuters

The US entertainment ticketing company Ticketmaster has canceled plans to sell tickets to the public on Friday for Taylor Swift’s 2023 Eras tour after supply was far outstripped by demand and the sales system descended into chaos.

A clamor for tickets this week led to part of Ticketmaster’s online sales system crashing and long delays for fans who accessed the site but were left waiting for hours for the chance to snap up dates to see the pop star’s stadium tour.

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