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Dublin Live
Dublin Live
National
Laura Lyne

Switching Ulster Bank and KBC: Phoneline opens for vulnerable customers to help move account

Vulnerable bank customers across Ireland who are affected by the exit of Ulster Bank and KBC can now avail of a dedicated phoneline to help them move account.

The phoneline, which has been set up with the support of all five major banks in Ireland, is intended to help those who may need additional assistance when transferring from one bank to another. A guide has also been launched by the Banking & Payments Federation Ireland details the different types of circumstances which may lead a customer to require additional assistance as they move account.

The dedicated vulnerable customer phonelines for those who need additional support moving accounts are:

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