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The Guardian - UK
The Guardian - UK
Business
Rob Davies

StubHub allowed prolific tout to list 300 tickets for sold-out Lewis Capaldi show

Lewis Capaldi StubHub Oasis Ticketmaster Viagogo Which
‘These listings give very clear reason to suspect industrial-scale criminality,’ said a ticketing and security expert.
‘These listings give very clear reason to suspect industrial-scale criminality,’ said a ticketing and security expert. Photograph: Anthony Devlin/Hogan Media/Shutterstock

The ticket resale website StubHub may have failed to prevent breaches of consumer law on its platform when it allowed a prolific tout to advertise more than 300 tickets for a Lewis Capaldi concert, experts have said.

StubHub and fellow secondary ticketing platform Viagogo are under intense scrutiny from ministers, who are considering whether to ban for-profit ticket resale in an effort to protect fans.

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