Spotify suddenly received an influx of reports on the outage tracking site Downdetector around 10:20 am Pacific.
The company actually acknowledged something was happening on X before reports started hitting Downdetector.
"We’re aware of some issues right now with the app and are checking them out!" the post read.
Spotify's problems lasted for more than four hours without any updates from Spotify after the company's initial Twitter post.
Users said that they can't access the app or are having problems logging in. I have seen some people say they can get in, but their music crashes or they're unable to search.
The company finally gave the all-clear in a post around 2 p.m. Pacific. Though we did see some isolated reports of people unable to login and one person who claimed Spotify disappeared from their app store.
Spotify did not provide any information on why the service went down today.
Spotify is down — live outage updates
Sudden spike
There was a brief rise in reports around 9:30 am Pacific but only around 100. However, starting around 10:20 am, a sudden influx of nearly 2,000 reports hit Down Detector.
It appears the outage is global with comments indicating the music streamer is down in Colombia, Spain and North Macedonia.
Spotify is aware
We’re aware of some issues right now with the app and are checking them out!May 12, 2026
Before reports started flooding Downdetector, Spotify was already aware, a rarity when it comes to outages.
The company posted on X that it was investigating issues.
"We’re aware of some issues right now with the app and are checking them out!"
Status page tells a different story
This page is allegedly the official Spotify status page but according to this page there is nothing wrong and all systems are operational.
I'm taking this one with a grain of salt since it shows no incidents going back two years, which is 1000% not true.
What's happening?
Based on comments I'm seeing on StatusGator, Downdetector and Twitter the most common complaint is that the app won't load at all.
Other people have said that they can't search or login into the service.
Reportedly this is the message one user said they received, ""This page got tripped up. There was an error and we couldn't load the page. You could try refreshing, or go back.
If all else fails, why not go for a dance and come back later?"
Over 15,000 reports
On Downdetector, reports just hit just over 15,000 reports.
Currently, the outage tracker is showing 15,415 for Spotify.
The outage does appear global and the outage map on DD is showing hotspots in just about every major city across the United States.
"Under investigation"
Spotify has a Community board called "Ongoing Issues" where the current outage is listed as "under investigation."
The most recent post from a moderator was an hour ago though and I'm not seeing anything new since then in the board or the Twitter account.
Reports going down but no apparent changes
As far as I can tell, nothing has changed but reports have dropped by nearly 10,000 on Down Detector.
However, you can tell that an outage is still kicking because the comments section there devolves into strange Twitter-esque insanity.
Spotify has not announced that any fixes have been applied.
No updates from Spotify
After the initial post acknowledging the outage, Spotify has remained quiet.
Meanwhile, reports have stabilized around 4,400 on Down Detector. And even the outage tracking site Status Gator is showing a potential recovery, though I am seeing tons of comments saying the app isn't loading posted mere minutes ago.
Spotify is still down
Unfortunately, I can't give you any updates for Spotify. The status pages haven't updated in over two hours and reports have leveled out with the same complaints.
Spotify alternatives
Welp, no updates from Spotify and it appears to still be down.
If you're frustrated and waiting why not check out our picks for the best music streaming services?
Why not give Apple Music, Deezer, or Tidal a try? For audiophiles, you could always try Qobuz, which provides high-quality versions of songs.
Are you having issues?
With no new updates available, are you having issues with your Spotify app or acccount?
Let us know in the comments.
Speculation: Did Spotify break the app?
Earlier today, Spotify revealed its new Spotify 20: Your Party of the Year(s) feature, which is like Spotify Wrapped but for your entire Spotify listening history.
It's supposed to share your first day on Spotify, total number of unique songs, your first streamed song, most streamed artist and more.
I've tried accessing the feature throughout the day and never got past the opening screen, which just shows a spinning buffer wheel.
It's possible the launch of this new feature scrambled Spotify's servers, causing the outage, though I obviously can't say for sure if that's the cause.
Downdetector reports finally dropping
We're finally seeing a significant drop in Downdetector reports. What peaked at almost 17,000 is now down to 1,400. While that number certainly doesn't mean the outage is over, it does mean we're moving in the right direction where things could be resolved in the relatively near future.
Spotify gives the all clear
All clear now - thanks for your patience with this! If you still need help, head over to our Community https://t.co/O4wiruWzo9 or get in touch at https://t.co/nMdOR3G1RhMay 12, 2026
I'm still seeing isolated reports of people unable to login but for the most part it seems things are back to normal.
The Spotify Status Twitter account just gave the all clear, the first update from the streamer in over four hours.
