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Chicago Sun-Times
Chicago Sun-Times
National
David Koenig | AP

Southwest Airlines reaches $140 million settlement over holiday flight-canceling meltdown last year

People looking for their lost luggage line up outside Southwest Airlines’ office near the baggage carousel at Midway Airport, December 27, 2022, after Southwest Airlines flights were cancelled and delayed during winter storm Elliott. (Pat Nabong/Sun-Times)

DALLAS — Southwest Airlines will pay a $35 million fine as part of a $140 million settlement to resolve a federal investigation into a debacle in December 2022 when the airline canceled thousands of flights and stranded more than 2 million travelers over the holidays.

Most of the settlement will go toward compensating future passengers, which the U.S. Department of Transportation considers an incentive for Southwest to avoid repeating last winter’s mess.

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