It's just past 11am and Craig has already been on the road for several hours. But so far, he claims he hasn't made a penny.
He arrived at his local Evri depot in Manchester at 8.30am. But by the time he's loaded his stack of parcels into his car in the pouring rain, it's gone 10am.
After knocking at the first house on his round, the customer isn't in, and they've not selected a safe space for him to leave their parcel. He leaves frustrated and 'out of pocket.'