Citizens Advice is calling for a ban as people are being "forced" to switch to prepayment meters they "can't afford to top up".
The consumer watchdog has found 3.2 million people in Britain on a prepayment meter were cut off in 2022, the equivalent of one every 10 seconds, the Daily Record reports.
Citizens advice said new protections would ensure that households can no longer be fully cut off from gas and electricity. This may be of particular importance to those who have a smart meter as they can be switched to a prepayment mode remotely and without permission.
