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Suranga Seneviratne, Senior Lecturer - Security, University of Sydney

Scammers can slip fake texts into legitimate SMS threads. Will a government crackdown stop them?

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Are you tired of receiving SMS scams pretending to be from Australia Post, the tax office, MyGov and banks? You’re not alone. Each year, thousands of Australians fall victim to SMS scams. And losses have surged in recent years.

In 2022 SMS scam losses exceeded A$28 million, which is nearly triple the amount from 2021. This year they’ve already reached A$4 million – more than the 2020 total. These figures are probably much higher if you include unreported losses, as victims often won’t speak up due to shame and social stigma.

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