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Daily Record
Daily Record
World
Kate Lally & Peter Diamond

Ryanair issues warning to all passengers due to travel with the airline

Ryanair have issued a warning to all passengers boarding flights this bank holiday weekend after reports of travel chaos at airports across the UK.

The announcement comes as people complain being caught up in travel chaos in recent weeks, with flights delayed or cancelled.

Nightmare stories have been shared by passengers affected by the disruption, with one family claiming they had to spend €500 on clothes and toiletries after all their suitcases went missing when they flew to Fuerteventura from Manchester.

Manchester Airport previously issued a statement after much disruption as passengers tried to enjoy a holiday at Easter. The airport apologised and said it is “not the experience” it wanted for passengers, according to Liverpool Echo.

A spokesman for Manchester Airport said: “We are aware of the challenge being faced by a number of airlines and handling agents, which is leading to delays at check-in and baggage reclaim for some passengers.

"Airlines and their ground handlers are responsible for their own check-in and baggage handling services. Passengers are advised to direct any questions or concerns about these issues, or anything relating to their flight, to their airline, who will be best placed to respond.

“However, this is not the experience we want passengers to have at Manchester Airport and we are sorry to hear customers have faced disruption.

"We are in contact with the senior management teams of the relevant airlines and ground handlers to understand the cause of these issues, and to support their efforts to resolve them as quickly as possible.

“Our colleagues are on hand in the terminal to provide assistance to customers and we are working hard to ensure security waiting times are as quick as possible.

"It remains our advice that passengers should arrive three hours before their flight and be as prepared as they can be for their journey through the airport.”

Ryanair is now emailing all customers with urgent instructions.

The email reads: “Please arrive at the airport three hours prior to the departure of your Ryanair flight as we are experiencing security delays at the airport.

“Please note, that our boarding gates close 30 minutes prior to the departure of your flight.”

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