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Tom’s Hardware
Tom’s Hardware
Technology
Bruno Ferreira

Retailer denies memory replacement due to 4x increase in DDR5 pricing, says price increase would equate to an 'upgrade' for the customer — Australian retailer refuses to replace faulty Corsair kit

Corsair Vengeance DIMMs.

The ongoing RAM chip crisis is bulldozing everything in its path, and both retailers and memory kit manufacturers are feeling the sting whenever they need to replace a kit under warranty. But some stores can be particularly vicious about this, as Australian buyer Goran says they discovered when they returned a faulty Corsair 32 GB DDR5-5600 kit to Umart — one of the nation's largest specialist PC hardware retailers — for a warranty claim.

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