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Michelle Grattan, Professorial Fellow, University of Canberra

Qantas chief Alan Joyce quits early, amid customer fury at the airline

Alan Joyce Qantas Richard Goyder Vanessa Hudson

Embattled Qantas boss Alan Joyce will quit immediately, bringing forward his retirement by two months.

A Qantas statement early Tuesday said the CEO had advised the board he was doing this “to help the company accelerate its renewal”.

Joyce has been under sustained attack over the airline’s poor service, high prices, and customers’ difficulty in retrieving flight credits. The Australian Competition and Consumer Commission has launched legal action against Qantas for continuing to sell tickets on flights already cancelled.

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