A highly-rated pub has fired back at a customer's poor review and told them never to return. Pub bosses accused the post's author of showing "cowardice" on TripAdvisor.
Staff at the Cricketts Inn in Acresford, near Swadlincote, Derbyshire, issued the stark response to the diner who posted the one star review earlier this year. The diner criticised a 'bland' fish dish and quality of a jackfruit burger, but claimed they ate half of it out of embarrassment, reports DerbyshireLive.
In a condescending swipe at staff, the diner urged them to "take something away from our review and get back to basics". But in a stinging response, landlady Corinne Gill, revealed the customer had eaten three quarters of the fish dish, and had not said anything when offered the chance to give feedback in person.