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The Guardian - UK
The Guardian - UK
Business
Zoe Wood

Private car parks: UK drivers seek justice as penalties hit record

Pay here sign
Drivers who challenge what they see as unjust parking charge notices can see the sum they owe snowball. Photograph: Rufus Stone/Alamy

When a driver in Leicestershire was threatened with court action because she owed close to £2,000 in charges after taking too long to pay for stays in a Derby car park, the horror story went viral.

Rosey Hudson, whose sales job involved a stint in the nearby shopping centre, was unable to pay within the “maximum period of five minutes” flagged on the car park’s signs because the only payment machines she could see were broken and a poor phone signal prevented her from getting online. Instead, each time she used the car park, she paid the full £3.30 daily rate when she got to work, taking no more than half an hour to do so.

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