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The Guardian - AU
The Guardian - AU
Technology
Josh Taylor

Price, speed and Elon Musk: why some Australians are ditching the NBN

NBN installation worker
Experts say the availability of cheaper and more reliable alternatives such as 5G internet is behind a swath of Australians disconnecting from the NBN. Photograph: Bloomberg/Getty Images

Tens of thousands of Australians are abandoning the national broadband network for 5G mobile and other ways of accessing the internet with experts saying three main factors are driving people away: price, speed and Elon Musk.

Despite the NBN being only a few years past completion, between the end of June 2022 and the end of April 2024 the number of customers in the most common category of services declined by more than 65,000.

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