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Bristol Post
Bristol Post
Entertainment
Assiah Hamed

Planet Ice Bristol responds to TripAdvisor reviews criticising 'overpriced' and crowded rink

Eight months ago, in October last year, Planet Ice Bristol made its highly anticipated debut in Cribbs Causeway. After the closure of the former Bristol Ice Rink in Frogmore Street in 2012, many were eager to return when the chain officially became the city’s resident ice rink.

Since its launch hundreds of reviews have been left on Google and TripAdvisor, which detail varied experiences of skating at Planet Ice Bristol. While many shared their unmitigated support for the branch, others claim the venue is in need of improvements, with several criticising the prices and the number of people allowed on the ice at any one time.

Planet Ice told Bristol Live it has experienced "huge demand" since opening and that although the feedback from some visitors was "not to the company standard", the "vast majority" have left happy. As for those who shared positive outlooks, many have described the attraction as “family-friendly” and “accommodating”.

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