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The Economic Times

National

PFRDA launches AI-powered portal to transform pension grievance redressal

PFRDA Languages

New Delhi: The PFRDA has launched an AI-enabled grievance redressal platform for its subscribers, making pension services more inclusive and accessible.

The 'PFRDA Pension Sahayak' platform integrates multiple pension service touchpoints into a unified digital ecosystem and marks a significant step towards citizen-centric governance and digital transformation in the sector, Pension Fund Regulatory and Development Authority (PFRDA) said in a statement.

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