At a Sainsbury’s petrol station I opted to pay at the pump. As usual, a whopping £100 was charged to my card before I began filling up. The actual bill came to £18.37. A week later, the £100 has still not been refunded. I need the money to pay for a funeral this month, and I don’t need this extra burden.
SJ, Dursley, Gloucestershire
Many people don’t know – and why should they, given that there are no prominent warnings on forecourts – that, since 2021, a new scheme has been introduced in the UK for drivers who pay for petrol at the pump.
