Parents have branded the Child Maintenance Service 'an absolute joke' and say not enough is done to get money from those refusing to pay.
The service launched in 2012 and replaced the old Child Support Agency, which was said to be failing families because it was complicated and not providing value for taxpayers. It's designed to support separated families to come to their own financial arrangements.
And, in fact, more than a third of separated parents make their own arrangements without any government support. But for many others things aren't that simple and when a partner is refusing to pay, that's when it gets difficult.
