Get all your news in one place.
100’s of premium titles.
One app.
Start reading
TechRadar
TechRadar
Mike Moore

Outlook down? Microsoft confirms issues with email service, but a fix is now here

Outlook Calendar on a Tablet.

If you logged in for work this morning and found you couldn't access your emails - don't worry, it wasn't just you - Microsoft Outlook had a major blip today.

Thousands of users across the world reported issues with the email service, with complaints of failed launches, memory-intensive running and more.

Microsoft has found a solution, and is urging users to refresh or restart their Outlook instance - you can read all the advice below...

Users began reporting issues with Microsoft Outlook around 9am ET, with reports rising as more and more people log on for work.

The latest figures from outage tracking site DownDetector show a sharp spike in reports throughout the day.

(Image credit: DownDetector)

Microsoft has acknowledged the issue, saying it is attempting to replicate it internally in order to find out more...

The issue was initially thought to only affect users in Europe (with Microsoft's own tweet even stating this) - but as this DownDetector heat map shows, it is now spreading across the US, as people log in to work for the day.

(Image credit: DownDetector)

Reports have now topped the 2,000 marker, which means it is continuing to grow - we're still waiting on the latest update from Microsoft though...

The end may be in sight - we're seeing a slight drop in reports, and over on Twitter, the complaints are dwindling for sure...

(Image credit: DownDetector)

However it seems like Microsoft itself is still struggling to find a concrete fix, with its latest tweet saying it is "focused" on trying to find out what has gone wrong....

We may finally have a breakthrough!

Microsoft says it is about to roll out a possible solution, having hopefully identified the issue - let's see how this goes....

We have a fix! Microsoft has confirmed it has a solution, and users should restart or refresh their Outlook sessions - hopefully this works.

Initial feedback looks good, and outage reports on DownDetector are falling, so this could well be the end of the Outlook outage - if you're still having trouble, drop us a line on news@techradar.com - we'll stay vigilant for a little while longer to see if anything else happens!

Sign up to read this article
Read news from 100’s of titles, curated specifically for you.
Already a member? Sign in here
Related Stories
Top stories on inkl right now
One subscription that gives you access to news from hundreds of sites
Already a member? Sign in here
Our Picks
Fourteen days free
Download the app
One app. One membership.
100+ trusted global sources.