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The Guardian - AU
The Guardian - AU
Business
Josh Taylor

Optus gets some clear air but the ghosts of twin disasters will haunt whoever comes next

Optus sign apologising for the outage
Optus has had two major PR crises in the past 18 months – the recent 14-hour outage and last year’s data breach. Photograph: Dean Lewins/AAP

The departure of Kelly Bayer Rosmarin as chief executive will give Optus some clear air to move past the 14-hour outage, but for whoever comes next as CEO the turbulence won’t be over yet.

Bayer Rosmarin’s appearance at the inquiry into the Optus outage on Friday went fairly smoothly compared with how disastrous it has been for some to face the same fate in the past. Yet it was clear to everyone watching that she was unlikely to last much longer at the helm.

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