Residents in a New York suburb seeking to report issues like potholes or trash will now have to do so in person, as a local village is no longer allowing electronic complaints. Islandia, on Long Island, has ceased allowing grievances via email or its online portal, requiring submissions to be made directly at the village’s government offices.
The policy, adopted last month, comes after officials claimed they were besieged by online grievances that have turned out to be unfounded. While the online portal is no longer an option, a village spokesperson informed Newsday that complaints sent via certified or registered mail would also be accepted.
