People who bank with NatWest have been urged to check their accounts after the company confirmed a glitch had led to many people being charged twice. Customers have complained of going overdrawn as a result.
Around 112,000 customers are affected due to the double debits. NatWest has said it would ensure that anyone affected is not left out of pocket as a result. They went on to apologise for any inconvenience caused, reports the LiverpoolECHO.
It said: “Some customer accounts are showing debit card purchases twice, and in certain cases their available balance will be lower than it should, we’re really sorry for any inconvenience.”
