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The Guardian - UK
The Guardian - UK
Business
Zoe Wood

Naivety cost me my Transit van and motorbike insurance

Van driving over a bridge
‘I had been using my van as a camper at weekends.’
Photograph: Will Marcus/Alamy

I am a volunteer driver for various NGOs in disaster- and war-torn environments. In March 2023, my Transit van was stolen along with a number of possessions while I was working in a refugee camp.

This was extremely stressful to come home to and things got worse because my insurer rejected my claim because I had been using it as a camper van at weekends. In the letter cancelling the policy it said I’d failed to tell it about “modifications” I’d made.

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