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Tribune News Service
Tribune News Service
Business
Bob Weber

Motormouth: Warranty woes

Q: I have a 2008 Chrysler Town and Country that I purchased new. I also purchased the Chrysler Lifetime Maximum warranty. The ABS, BRAKE, ESP/BAS, ANTI-SKID warning lights came on. My dealership inspected the vehicle and tried to order a new sensor. They notified me that one was not available, either new or aftermarket. This was why I purchased the lifetime warranty. Ugh! My service writer said I could drive it, but ABS will not work and that Chrysler would probably have to "total" the vehicle and offer me market value to satisfy the warranty. Vehicle looks and runs like new. I'm still driving it and would like to for some time to come.

W.T., Elgin, Illinois

A: The service writer must not be aware that ABS wheel speed sensors are readily available in the aftermarket from a variety of manufacturers and a variety of auto parts stores. Yes, perhaps the original equipment part is unavailable from the dealership.

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