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The Independent UK
The Independent UK
Business
Vicky Shaw

Motor and buildings insurance complaints to ombudsman hit five-year high

Insurance FOS ABI Financial Ombudsman Service Abby Thomas Rocio Concha Which the Financial Conduct Authority
PA Archive

Complaints to the financial ombudsman about motor and buildings insurance have reached a five-year high.

The Financial Ombudsman Service (FOS), which released the figures, said that where complaints are being driven by delayed payouts, that is unacceptable.

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