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The Guardian - AU
The Guardian - AU
National
Cait Kelly Inequality reporter

More than 300,000 Australians had Centrelink payments cancelled illegally, new analysis shows

Centrelink office in Melbourne
About 310,000 people were not given enough time to reconnect to a job provider after missing a compulsory activity as part of their mutual obligations and had their Centrelink payments cancelled. Photograph: Julian Smith/AAP

Hundreds of thousands of Centrelink payments were illegally cancelled because of a glitch in the automated system that runs the government’s controversial mutual obligations scheme, the peak body for community legal centres has said.

The analysis from Economic Justice Australia shows about 310,000 people had their Centrelink payments unlawfully cancelled between 2020 and 2024 because they were not given enough time to reconnect to a job provider after missing a compulsory activity as part of their mutual obligations.

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