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Leeds Live
Leeds Live
Business
Jess Grieveson-Smith

'Meter Reading Day' mayhem as Shell Energy, British Gas, EDF and Scottish Power websites crash

People desperately trying to submit meter readings ahead of the energy price hike have been left infuriuated after being unable to do so on a number of websites.

Scottish Power, British Gas, EDP and Shell Energy customers have all struggled to submit readings on the companies' websites and apps, as well as on their mobile phones. It comes after Martin Lewis issued urgent advice to people warning them to take meter readings on March 31.

Energy prices are set to soar tomorrow and the Money Saving Expert has told people to inform their energy providers how much electricity and gas they are using before April 1, with Ofgem set to increase its price cap tomorrow. For those on a default tariff who are paying by direct debit, the price cap will increase by up to almost £700.

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