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Fortune

Emma Burleigh

Meta wants to replace its human workers with AI to review privacy and societal risks

Meta Duolingo Klarna Salesforce NPR Sebastian Siemiatkowski Fortune

Mark Zuckerberg, chief executive officer of Meta (Credit: Bloomberg / Getty Images)

Meta plans to replace its human staffers with AI to review the platform’s privacy and societal risks, according to internal documents reviewed by NPR. Up to 90% of all assessments previously done by people could be automated. Other companies like Klarna, Salesforce, and Duolingo have toyed with the idea of shedding staffers as AI becomes a business goliath.

CEOs are adamant that AI will work alongside humans, and not usher in a jobs Armageddon. But technology is already taking over many duties from people at some of the biggest Fortune 500 companies.

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