FAQs
Can I track my Mattress Firm delivery?
Yes, you can track your delivery by entering your email address, phone number, or order number into the ‘Track My Order’ page. You’ll also need to provide your last name or zip code.
Is there a Mattress Firm clearance outlet?
You can find the Mattress Firm Clearance Outlet section on their website. You can save up to 50% off on different sizes and types of mattresses including Mattress Firm box springs and plush pillow top mattresses.
Are there any Mattress Firm locations near me?
There are over 2,000 Mattress Firm stores in the US which means there is likely to be one near you. You can use the Store Locator tool on their website; simply enter your address or zip code and you’ll see all the details for your closest stores.
How do I get in touch with Mattress Firm customer service?
There is a Live Chat function available 8 am and 9 pm Monday to Saturday and 8 am and 7 pm on Sundays. You can also call the Mattress Firm contact number - (877) 384-2903 - between the hours of 8 am and 5 pm Monday to Friday.
What is the Mattress Firm return policy?
There is a 120-night trial on all Mattress Firm products to allow you time to adjust to your new mattress and decide whether it’s the right fit for you. Mattress Firm recommends trying your new mattress for at least 30 nights because of this. If you decide that your mattress isn’t the right fit for you, they will collect it free of charge and find a new one for you. Alternatively, you can opt for a full refund which can take up to 10 working days to arrive in your account via your original payment method.
Hints and tips
Keyworker Discount: You can cut the cost of your next purchase if you are military personnel, a teacher, a first responder, or a healthcare worker. To claim your 10 - 20% Mattress Firm coupon, you need to verify your employment status with ID.me. When you do, you’ll receive your code right away to save on your next purchase.
Student Discount: Ensure a comfy night without overspending by taking advantage of the Mattress Firm student discount. By verifying your student status with ID.me, you will receive a 10 - 20% Mattress Firm coupon code. If you’re looking to improve your sleep while sticking to your budget, take advantage of their student discount today.
Black Friday Savings: Enjoy huge savings on your next mattress purchase by shopping the Mattress Firm Black Friday sale event. During this time, you can find discounts of up to 78% off a wide selection of mattresses. These are heavily discounted prices so we recommend checking out what is available in this year’s sale.
Email Sign-up: Keep up to date with everything that Mattress Firm has to offer by signing up for the official email newsletter. When you do, you’ll get $50 off your first purchase. You’ll also be the first to learn about their latest product additions, hottest sales, and best savings tips. If you’re looking for the best ways to save on your next mattress purchase, we recommend signing up for the Mattress Firm email newsletter.
MattressMatcher Quiz: Find the perfect mattress for your sleeping habits by taking the MattressMatcher Quiz on the Mattress Firm website. When you take this quiz, you will need to answer a few questions about your preferred sleeping position, pillow texture, mattress firmness, and anything that may affect your sleep such as allergies and snoring. Once you’ve answered all the questions, you’ll be presented with the mattresses that best fit your sleeping style and your budget.
How to use your Mattress Firm promo code
- Choose one of our Mattress Firm promo codes by clicking ‘Get Code’ to copy it to your clipboard.
- Open the Mattress Firm website in a new tab.
- Add your chosen products to the shopping cart.
- When you’re happy with your selection, you can check out by clicking the cart icon at the top of the page.
- On the next page, you will see an ‘Add a promo code’ tab which, when clicked, will reveal a Promo Code box.
- Enter your preferred Mattress Firm promo code.
- Click ‘Apply’, complete your order, and enjoy your latest savings.
